Working Environment
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired and valued. For this reason, we are hiring a brilliant Head of Operations to work in one of our prestigious contract.
Job Description
We are seeking a highly skilled and experienced General Manager with experience of Retail and Commercial Services for our contract catering operation. This role requires a candidate who is dynamic, business-savvy, financially astute, creative, and able to thrive in a fast-paced work environment. The successful candidate will be responsible for overseeing all aspects of the catering operation, ensuring exceptional service, client satisfaction, and profitability and will report into an Account Manager.
Responsibilities:
- Lead and manage a team of 85 catering professionals, ensuring high levels of performance and cohesiveness between Retail and Hospitality across three buildings.
- Develop and implement business strategies to drive growth and increase profitability within a commercial account
- Build and maintain strong client relationships, ensuring client satisfaction and retention
- Monitor financial performance, analyse data, and make strategic decisions to achieve commercial objectives
- Oversee menu planning, food preparation, and quality control to ensure exceptional culinary experiences for clients
- Collaborate with chefs, food development team, vendors, and suppliers to source quality ingredients and products
- Stay up-to-date with industry trends and developments, and creatively integrate them into the catering operation
- Develop and implement marketing initiatives to attract students and increase Lexington brand visibility across the campus
- Ensure compliance with food safety plus health and safety regulations
Working Pattern: 40 hours- Monday to Friday but flexibility required for evening and weekends.
Skills and Experience
- Proven experience as a General Manager in the contract catering industry
- Strong business acumen and financial management skills.
- Excellent leadership and team management abilities
- Ability to thrive in a fast-paced work environment which operates 7 days a week
- Exceptional communication – both written and verbal
- Creative thinking and problem-solving abilities
- Good understanding of commercial marketing
- Strong organisational skills and attention to detail
Benefits
As part of your package, we are offering a salary of up to £55.000 per annum
This role comes with an Employee Assistance Programme, a great cycle to work scheme, workplace pension, life Assurance (x2), 28 days holiday – pro-rata (including Bank Holidays), great benefits for you and your family and a day off for your birthday!
Why it’s Great to Work for Us
At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.
We foster and believe in a diverse workplace where we embrace and celebrate our differences, which creates an environment of positive energy. It is our culture to nurture great talent, create a place for people to thrive and fulfil their potential.
We take pride in being an equal opportunity employer and welcome everyone to our team. In your application please let us know if you need reasonable adjustments and feel free to note if you will require further assistance and which pronouns you use (for example – she/her, he/him, they/them, etc).
If you want to join an award-winning team who are passionate about serving delicious food and want to work with some the most exceptional client in London, you won’t be disappointed. Don’t just take our word for it and visit our website where our people have shared their experiences.
Interested?
All you need is an updated CV and cover letter; we'll do the rest.
#TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie
Twitter: @elioruk / @LexyFood Facebook: Elior Careers Instagram: elior_uk
Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.At Lexingt
About Us
At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace. We're an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London's most respected and fast-growing boutique catering companies.
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