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Operations Manager


General information

Operations Manager
Ref: 2024-65321
Job Information
Division:
Lexington and B&I City
Advert Closing Date:
31/07/2024
 
Contractual Hours:Full-time
Salary: £60,000
Contract Type:Permanent 
Location:Braham St, London E1 8EE, UK
Working Environment

Lexington is an award-winning contract caterer that focus on providing great food and service to customers.
To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

Job Description

Field based role responsible for seven national locations for a flagship client for Lexington. These range from London, Ipswich, Birmingham and Northern Ireland as part of a wider group.

In control of circa £5 million per annum turnover across multiple operations including public facing coffee shop, restaurants, hospitality services and vending. Must have experience in cost plus and commercial environments.

  • Identify potential business opportunities and involve appropriate departments in conjunction with Operations Managers to maximise profitability of sites
  • Produce and agree all site business plans in conjunction with the Directors and Clients. 
  • Produce annual site budgets and growth strategies in conjunction with Directors, and Clients.
  • Build and maintain effective communication network with Clients ensuring quality information is exchanged when appropriate.
  • Work with site mangers on a day-to-day basis to increase and maintain profitability by taking actions as and when appropriate.
  • Plan and support site marketing ensuring all merchandising is creative, professional and appropriate.
  • Recruit, develop, appraise & review managers identifying training and development needs ensuring effectiveness in current role and future development.
  • Champion and monitor all Health and Safety, Food Hygiene, EMS and HR procedures.
  • Ensure all company and legislative policies and procedures are met, ensuring consistent compliance across all sites.
  • Ensures a creative approach is taken to food and service and all site standards exceed Lexington’s and Client’s expectation.
  • Manages weekly/monthly financial performance, invoicing and client reporting. Including relevant, accurate financial and operational supporting data.
  • Develop and agree with Operations Director effective businesses retention strategies
  • Assist Operations Directors with planning and achieving all Company strategic business objectives.
  • Assist with and support the sales and new site mobilisation process.

 

Working Pattern: 40 hours (Mon-Fri)

Skills and Experience

In this role:

  • Previous experience in in Group site management (turnover circa £3million)
  • Detailed knowledge of B&I catering sector.
  • Commercial (Hotels & Restaurant) knowledge advantageous.
  • Proven experience of managing Hospitality (Fine Dining), Café and Staff Restaurants.
Benefits

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

 

Support Your Way of Life:

  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
  • Holiday Allowance: Relax & recharge with 31 days holiday

     

  • Company car

     

  • All travel paid

  • Family Leave: Prioritise family commitments with flexible leave options
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

  • Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

  • Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
Why it’s Great to Work for Us

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

  • Workplaces & Office Space
  • Sporting Venues & Stadiums
  • Attraction & Heritage Sites
  • Public Sector & Defence
  • Health, Care & Hospitals
  • Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

 

That’s why 85% of colleagues tell us how proud they are to work for us!

About Us

At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.

We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.

This role sits within our Business & Industry division, catering for those within the workplace. We're an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London's most respected and fast-growing boutique catering companies.