Staffing Manager

General information

Staffing Manager
Ref: 2024-67233
Job Information
Division:
Lexington and B&I City
Advert Closing Date:
16/10/2024
 
Contractual Hours:Full-time
Salary: £35,000
Contract Type:Permanent 
Location:London, EC2V 6JP
Working Environment

Lexington is an award-winning contract caterer that focus on providing great food and service to customers.

To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

Job Description

Your key responsibilities as staffing Manager will consist of:

  • Managing the Support@teamlexington.london email inbox and respond to the emails with a timely manner including booking confirmations on a daily basis.
  • Responsible for managing all scheduling and deployment of staff using online booking platform. E.g. Rotacloud.
  • Ensure the right calibre and quantity of staff are booked for each site in line with their requests.
  • Always maintain clear channel of communication between sites and CST to ensure expectations of site management team are managed at every step. This includes use of agencies.
  • Work with the recruitment team to ensure staffing levels are kept inline with business levels.
  • Support with conducting interviews and the whole recruiting process.  
  • Responsible for securing confirmation of attendance of CST staff/agency from site management team. Ensuring recharges are accurate at all times.
  • Actively encourage staff feedback from sites and follow up with appropriate actions.
  • Support the Talent & Resourcing manager with resolving any customer complaints/ staffing issues on daily basis.
  • Strengthen relationships and support business growth by carrying out 3 site visits per week with followed up with documented actions.
  • Ensure staff members has an active training plan including all mandatory trainings and refreshers supporting their continuous development.
  • Ensure staff are always supplied with the correct uniform. Liaising with HR & Payroll Administrator for order and supply.
  • Full understanding of online booking platform, updating the system as when required, sending weekly reports to Talent & Resourcing manager, and sending casual hours/overtimes/absences to HR/Payroll Administrator.
  • Responsible for managing absence for all staff. Conducting RTWs ensuring HR & Payroll Administrator is always kept up to date.
  • Carry out coffee chats for all staff and casuals at least once per month. Ensuring all staff reviews are completed and up to date on TT2. E.g. probations reviews, mid-year reviews, annual performance reviews, etc. Support HR/Payroll Administrator with management of TT2 to ensure all up to date always.
  • Ensure recharge sheets are always completed and kept up to date. Support Finance Administrator with any recharge queries, processing of expenses for staff members and overall efficient management of CST resources.
  • Ensuring operational activities meet requirements in respect of COSHH, Food Safety, H&S, legal regulations, allergens, environmental policies, and duty of care to customers and employees.
  • Ensure that all policies and procedures of the company are adhered to.
  • Carry out any other reasonable requests of the Support Team management.

 

Working Pattern: 40 Hours, 5 days out of 7 ( as business required)

Skills and Experience

The experience and knowledge we are looking for from our future Staffing Manager include:

Skills

  • Planning and organisation skills
  • People management, Time management
  • Decision-making skills, Creative thinking
  • Written communication & time management
  • Leadership skills & Networking
  • Worked within a kitchen enviroment would be desirable but not essential 
Benefits

As part of your package, we are offering a salary up to £35,000, include food & travel card allowance.

Support Your Way of Life:

  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
  • Relax & recharge with 28 days holiday, increasing to 31 days after two years service
  • Family Leave: Prioritise family commitments with flexible leave options

 

Why it’s Great to Work for Us

At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.

We foster and believe in a diverse workplace where we embrace and celebrate our differences, which creates an environment of positive energy.  It is our culture to nurture great talent, create a place for people to thrive and fulfil their potential.

We take pride in being an equal opportunity employer and welcome everyone to our team. In your application please let us know if you need reasonable adjustments and feel free to note if you will require further assistance and which pronouns you use (for example – she/her, he/him, they/them, etc).

If you want to join an award-winning team who are passionate about serving delicious food and want to work with some the most exceptional client in London, you won’t be disappointed. Don’t just take our word for it and visit our website where our people have shared their experiences.

Interested?

All you need is an updated CV and cover letter, we'll do the rest.

#TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie

Twitter: @elioruk / @LexyFood     Facebook: Elior Careers     Instagram: elior_uk

Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.

 

About Us

At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.

We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.

This role sits within our Business & Industry division, catering for those within the workplace. We're an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London's most respected and fast-growing boutique catering companies.